Monthly Archives

January 2024

By CNote, Impact Investing, Impact Metrics, Migration V1

CNote’s Q4 2023 Impact Report

CNote is excited to share our Q4 2023 Impact Report! Check it out here.

You’ll read more about CNote’s proprietary impact framework developed to assess the positive impact made by community financial institutions on our platform. We also share updates on CDFI loan funds’ capital challenges, and how impact-driven depository institutions are embracing fintech partnerships to grow. Here’s more you can expect:

  • Spotlights featuring our mission-driven community partners that leverage investor funds to uplift communities and the small businesses receiving their support.
  • A look at new research coming from the ICA Fund, a Wisdom Fund Collaborative member, on how they are driving wealth creation in diverse communities.
  • New data on the progress of our Impact Cash® portfolio
  • A look inside the corporate client experience with Impact Cash via a conversation with T.Rowe Price Vice President & Assistant Treasurer, Evantz Perodin.

Take a look:

By Community Partners, Migration V1

How NYU Federal Credit Union Is Forging Partnerships To Support Their Members

Mira Ness comes from humble beginnings: in her words, she was born into a very big family in a very small town in Kazakhstan. Still, Mira found a way to become the president of one of her country’s biggest banks. However, when she moved to the United States with her American husband, Mira found herself in a country that makes it difficult for immigrants to translate their professional skills into meaningful work. Mira struggled to find a financial services job that leveraged her leadership skills, and she was repeatedly passed over for manager positions because of her lack of “American experience.” 

Mira Ness, CEO of New York University (NYU) Federal Credit Union

Eventually, Mira took a job as a customer service representative for a commercial bank. After that, she took a job at an investment bank; however, when she learned that her position was being relocated to Florida, Mira started to look for a new job that would allow her to stay in New York City. That’s how she learned about New York University (NYU) Federal Credit Union, which was looking for a new CEO. Mira interviewed for the position, and in 2006, she was hired as the credit union’s CEO. She quickly discovered that she and NYU Federal Credit Union were a perfect match.

NYU Federal Credit Union was founded in August of 1982 by then-NYU president John Brademas for the benefit of the university’s employees. Since its inception, the credit union’s services have been extended to faculty, alumni, students, retirees, and their family members. When Mira joined the credit union in 2006, it had approximately 2,000 members and roughly $7 million in assets. Today, NYU Federal Credit Union has about 10,000 members and more than $70 million in assets. Additionally, the credit union is a CDFI (Community Development Financial Institution) with a Low-Income Designation, meaning that all interest it accrues is passed on to its members in the form of better rates on loans and lower- or no-fee financial services. According to Mira, 86% of NYU Federal Credit Union’s members are minorities and low-income, which in New York City, means that they make less than $96,000 a year. 

Over the years, NYU Federal Credit Union has expanded what it’s able to offer its members. That includes online banking, Zelle, and Apple Pay, as well as student loan consolidation, quick cash loans, and credit-builder loans. “We are able to provide the loans that our members need,” Mira said. “We’re constantly trying to listen to our members about what they want.” 

Mira Ness with two NYU Federal Credit Union members

One of the first additions that Mira made at NYU Federal Credit Union when she joined 17 years ago was a mortgage program. Within six months of joining, she added five mortgage loans to the credit union’s portfolio, which allowed the credit union to begin making money on interest “right away.” Since then, NYU Federal Credit Union has continued to expand its mortgage program to include mortgage preparedness loans, first-time homebuyers loans, and down-payment assistance loans, which has become the credit union’s most popular offering. 

Given the popularity of its mortgage programs, NYU Federal Credit Union offers numerous financial education and information seminars. Although much of the credit union’s business flows out of these seminars, Mira says that that’s not her and her team’s goal. “Our goal is education and to help people,” she said. “We want people to get the best possible deal, and if someone else is going to be able to give it to them, we tell them to go for it. Educating people and gaining trust is the most important thing.”

Growing Alongside Partners

NYU Federal Credit Union relies on a number of partnerships to serve its members. For example, the credit union partners with Citibank to give its members access to the bank’s sprawling network of ATMs, and it partners with Neighborhood Housing Services of NYC to host its financial education seminars about available housing grants for low income members. It even partners with Citi Bike NYC to provide its members with a considerable discount to access thousands of bikes across New York City, Jersey City, and Hoboken. However, one of NYU Federal Credit Union’s most innovative partner relationships is with United Nations Federal Credit Union, a large, international credit union that has a presence in New York City.

Although NYU Federal Credit Union’s assets have grown considerably since Mira joined in 2006, the credit union is still too small to carry a high number of mortgages on its balance sheet, despite the demand from its membership. Therefore, to meet its members’ needs, the credit union forged a partnership with the United Nations Federal Credit Union. NYU Federal Credit Union sells its mortgages to United Nations Federal Credit Union, but holds onto 10% of each loan. In return, United Nations Federal Credit Union gets to improve its balance sheet, while NYU Federal Credit Union gets to serve more members. Last year, the arrangement resulted in NYU Federal Credit Union earning approximately $400,000 in fees, which Mira says was a “huge boost” to the credit union’s bottom line.

Another partnership that’s proving to be beneficial for NYU Federal Credit Union is with CNote. In 2023, NYU Federal Credit Union became a CNote Impact Cash® Partner. CNote invests Impact Cash® dollars in mission-driven and FDIC- and NCUA-insured partners like NYU Federal Credit Union, generating returns on institutional investors’ cash allocations while supporting financially underserved communities across the country. “Because we need cash flow, and we have to have liquidity for our transactional mortgages,” Mira said, “CNote has been very helpful for us.”

The Right Team Today for Tomorrow

Currently, NYU Federal Credit Union has 14 employees, including Mira. However, in the next few years, she would like to be able to hire more people so that NYU Federal Credit Union can expand its product offerings and better serve its members from its two branch locations. Specifically, Mira would like to hire one or two full-time certified housing counselors to help grow the credit union’s most popular programs. Doing so, however, presents a chicken-egg scenario for the credit union: “you have to make more money to hire people,” said Mira, “and to make more money, you need more employees who can provide services. That’s where our challenge is right now.”

Despite that challenge, Mira is confident that she has both the right team and the right board alongside her to continue to find new and better ways to serve NYU Federal Credit Union’s growing membership. “These people devote their personal time and this team works very hard,” she said. “Nothing can be accomplished by one person.”

The NYU Federal Credit Union team

Learn More:

  • New York University (NYU) Federal Credit Union is a financial cooperative that was created in 1982 by NYU employees under the leadership of James Ramsey, to exclusively serve the NYU faculty, staff, employees, students, alumni and retirees and their family members.
  • CNote is a women-led investment platform that empowers individuals and institutions to invest locally to further economic equality, racial justice, gender equity, and address climate change.
By CNote, Low Income Designated Credit Union, Migration V1

Resources for LID Credit Unions

What are Low Income Designated Credit Unions 

Low-Income Designated (LID) credit unions cater to communities predominantly falling within specific low-income thresholds, as determined by Census Bureau data and NCUA regulations.

The NCUA specifically describes a credit union that can be designated as low-income when “a majority of the credit union’s potential or actual membership qualifies as low-income, meaning their family income is 80 percent or less than the median family income for the metropolitan area where they live or for the national metropolitan area, whichever is greater.” More information about qualifications can be found on the NCUA’s website. 

Many LID credit unions bring vital services to under-resourced communities, providing essential financial services such as loan support, technical assistance, and financial education. These credit unions create an outsized impact for the low-income communities that they serve. But did you know that they also get special benefits for serving these communities? 

LID credit unions have a spectrum of resources uniquely available to them, designed to increase their access to deposits thereby enabling them to make impactful loans, grow their visibility and membership, and create valuable industry partnerships. 

The New Covenant Dominion Federal Credit Union team, an LID credit union based out of the Bronx, New York.

Resources 

Increasing Capital Access 

Non-member and Outside Deposits from any source 

LID credit unions are uniquely eligible to receive nonmember deposits up to $3M or 50% of total shares, whichever figure is greater. At a time when 70% of credit unions are naming growing retail deposits as a high priority, this flexibility is a key benefit that allows LID credit unions to better serve members by promoting lending, small business growth, and job creation. 

Examples of outside sources of capital include corporate impact investors, foundations, depository solutions like Impact Cash®, grants, and donations. 

TA grants and low-interest loans from the Community Development Revolving Loan Fund

 

The NCUA administers the Community Development Revolving Loan Fund (CDRLF) for credit unions. There are two programs within the fund: 

The NCUA provides financial support in the form of technical assistance grants through the CDRLF which help LID credit unions build capacity and provide deeper support to the under-resourced communities that they serve. Award applications typically open in May and must be submitted in June. (Source) 

In 2023, the CDRLF made approximately $3.5 million in awards available to LID credit unions, to support seven key areas of credit union development: 

  1. Training 
  2. Digital Services and Strengthened Cybersecurity
  3. Consumer Financial Protection
  4. MDI Capacity Building
  5. Underserved Outreach 
  6. Impact Through Innovation 
  7. Small Credit Union Partnership 

The maximum amount for an award is determined by the type of funding initiative. 

  1. Training—$5,000
  2. Digital Services and Cybersecurity—$10,000
  3. Consumer Financial Protection—$10,000
  4. MDI Capacity Building—$50,000
  5. Underserved Outreach—$50,000

The Impact Through Innovation and the Small Credit Union Partnership initiatives were awarded as continuation grants, where applicants applied for funding to cover three years of project costs (up to $300,000 for the Impact Through Innovation initiative and $150,000 for the Small Credit Union Partnership Initiative). 

The NCUA also provides for a revolving loan fund to assist LID credit unions’ efforts in supporting their members. A credit union can apply for a loan at any time, which will be repaid in five years. The NCUA Office of Credit Union Development (OCUD) can tailor the specific terms and conditions of the loans to meet LID credit unions where they are. All loans, however, carry a fixed interest rate, which the NCUA board sets annually (source).

Partnerships 

There are a variety of partnerships available to credit unions that can help them gain access to deposits, build capacity, improve their technological capacity, and serve more members. 

Available to all credit unions are partnerships in various state leagues as well as the Credit Union National Association, which is the national trade association for both state- and federally chartered credit unions located in the United States

CNote is a fintech platform committed to serving LID credit unions by providing a source of deposits through a network of corporate impact investors. There is no cost or fee for LID credit unions to participate (beyond the interest paid on deposits). CNote also shares marketing resources to spotlight partner LIDs.

LID credit unions can also consider partnerships with other LID credit unions. Drawing from the experience of these organizations, LID credit unions can pioneer new lending initiatives, products, and services to best serve their members. 

Visibility Benefits 

Many LID credit unions are creating transformational impact for the under-resourced communities that they serve. There is overwhelming evidence that today’s consumers, workers, and investors are interested in that work and in the impact that LID credit unions do on a daily basis. 

  • Seventy-seven percent of consumers are motivated to purchase from companies committed to making the world a better place, while 73 percent of investors state that efforts to improve the environment and society contribute to their investment decisions.”
  • Employees and consumers want to involve themselves with organizations that are benevolent stewards of their communities. More than 75% of employees want to be involved in their organization’s volunteering and philanthropic programs and 91% of millennials would switch brands to one associated with a cause. 
  • 72% of U.S. consumers believe it is more important than ever to buy from companies that reflect their values, and 81% of millennials expect companies to make a public commitment to good corporate citizenship. 

This is great news for LID credit unions. By demonstrating the impactful nature of their work, they can attract not only new members but also new employees and new investors. 

These statistics demonstrate how shareholders are craving opportunities to align themselves with community-minded institutions like LID credit unions.  By demonstrating the impactful nature of their work, LID credit unions can attract not only new members but also new employees and new investors. 

Exception from the Statutory Cap on Member Business Lending 

Another resource available to LID credit unions is exemption from compliance with the aggregate member business loan limit. A member business loan means any commercial loan, line of credit, or letter of credit. 

The aggregate limit on a federally insured credit union’s net member business loan balances “is the lesser of 1.75 times the actual net worth of the credit union, or 1.75 times the minimum net worth” (required under section 1790d(c)(1)(A) of the Federal Credit Union Act). 

LID credit unions are not required to abide by this rule. As a result, they can be more flexible with the lending they do to small businesses, which can be a lifeline to the low- to moderate-income communities that they serve. (Source) 

Conclusion 

The unique resources available to Low-Income Designated (LID) credit unions are invaluable assets in their mission to serve under-resourced communities. From access to capital, eligibility for grants and low-interest loans, to forging impactful partnerships and exemptions from certain lending limitations, these resources empower LID credit unions to make a substantial difference in the lives of their members.

In harnessing these resources, LID credit unions continue to demonstrate the profound impact they can make, not only within the financial landscape but in uplifting the communities they serve, ensuring financial inclusion and fostering sustainable growth for the members they serve. 

Infographic

View and download a copy of the infographic

 

This information should not be relied upon as research, investment or financial advice, or a recommendation regarding any products, strategies, or any security in particular. This material is strictly for illustrative, educational, or informational purposes and is subject to change. Investing involves risks, including possible loss of principal.