Monthly Archives

August 2022

By Borrower Stories, Migration V1

How Terri-Nichelle Bradley is Bringing Black Representation To Target’s Toy Aisles

Terri-Nichelle Bradley used to be frustrated with her job. What had begun as an exciting career with Sesame Street Live had shifted to working for a multi-national public relations agency. If handling corporate crisis communications wasn’t enough, Terri-Nichelle also had to carry the burden of being the senior-most Black woman at the company. She was tokenized by her white colleagues and saddled with the weight of expectation from her junior Black peers. According to Terri-Nichelle, she used to sit in her car every day and cry. She was miserable, and eventually, she was fired.

That’s when a 40-year-old Terri-Nichelle went on a quest to find her purpose — luckily, she didn’t have to travel far. On a popular mountaintop outside of Atlanta, Terri-Nichelle put the question “what am I supposed to be doing?” out into the ether. The answer she received was “look at your life.” Her subsequent reflections took her back to her Minnesotan childhood, where Terri-Nichelle’s mother surrounded her family with Black art and kept Black magazines on the coffee table. Even though she wasn’t necessarily surrounded by neighbors who looked like her, Terri-Nichelle grew up knowing that Black people could be successful. As a child, that knowledge allowed her to dream.

As Terri-Nichelle looked back at the Black representation that had been so integral to her upbringing, she had her mountaintop aha moment. As a mother of four, she’d been hearing more and more about the leaky STEAM pipeline — the educational pathway for students in the fields of science, technology, engineering, the arts, and mathematics in which underrepresented minorities, including women, often fall through the cracks. Terri-Nichelle wondered what she could do to reverse that trend. After some research, she decided to start Brown Toy Box, an educational play-kit company that makes toys to get BIPOC kids excited about STEAM careers.

Terri-Nichelle launched her company as a subscription service in October of 2017. By June the following year, she shut it down. According to her, she didn’t have the requisite business acumen, which meant that Brown Toy Box had been destined to fail fast from the beginning. However, Terri-Nichelle wasn’t discouraged. She’d learned about her customers and the market, and she was willing to give it another shot. “I said to myself, ‘if you’re going to do this, you’re going to do it right,” Terri-Nichelle said. “‘You’re going to have to do the training so that you can be very intentional and purposeful about how you’re going to relaunch this business.’”

Try, Try Again

Terri-Nichelle did just that. In total, she participated in eight incubator and accelerator programs. Terri-Nichelle decided to evolve away from subscription boxes, and although she still wanted to build her business around educational kits, she wanted to be “a creator of product, instead of a curator of product,” as she puts it. Despite the fact that she never wrote a book about astronomy or made puzzles about marine biology, Terri-Nichelle believed that, ultimately, it was better to believe in herself rather than to rely upon other small business owners to make Brown Toy Box work. “I’d never created anything like this before,” she said, laughing. “But I was like, ‘I can do it.’ It’s the audacity of just believing in yourself.”

Come the beginning of 2019, Terri-Nichelle was ready to make her second attempt at Brown Toy Box. She’d hired a toy designer, she’d created the Dadisi Academy crew (Black students at a fictitious school named after the Swahili word for “curious”), and she’d designed themed kits around subjects like chemistry, robotics, and coding. Initially, Brown Toy Box returned to selling primarily to schools, however, the company also began to sell direct-to-consumer. That’s when COVID-19 hit. The pandemic effectively paused all of Terri-Nichelle’s business operations. As schools shifted to remote learning, budgets were redistributed to provide hotspots and laptops for students, not educational kits. 

That’s when Terri-Nichelle got scrappy. She stopped paying herself and she grew her business into a full-scale educational toy manufacturing company that produces and curates STEAM toys and experiences for children, grades pre-k through 6th. Every toy, game, activity, piece of media, and DIY experience focuses on promoting inclusivity, celebrating Black children, cultivating curiosity, normalizing Black excellence, and building skills that create pathways to prosperous careers. When schools were once again ready to sign contracts and distribute Brown Toy Box kits to students in August 2020, so was Terri-Nichelle. “It’s about all kids having access to these toys,” she said, “because that’s how we’re going to change the narrative, and that’s how we’re going to make sure that Black people aren’t just seen as the athletes and entertainers.”

On Target

In January 2021, Terri-Nichelle got her biggest opportunity yet — pitching the toy buyers at Target Corporation. The meeting was on a Friday, and on the following Monday, Terri-Nichelle got the call: the retail giant wanted Brown Toy Box in every one of its stores. It was wonderful news, but it was also daunting. Despite previous funding she received from the Google for Startups Black Founders Fund and SheEO that helped her to grow during the pandemic, Terri-Nichelle didn’t have the money to ramp up production to meet demand — Target wanted nearly 40,000 kits. Terri-Nichelle reached out to her network to fundraise. “We didn’t have enough revenue to qualify for a bank loan,” she said. “One of my mentors who leads a bank told me ‘we won’t look at you for another couple of years.’”

Fortunately, Terri-Nichelle had previously been co-located in an incubator with Access to Capital for Entrepreneurs (ACE), a Community Development Financial Institutions (CDFI) that works in 68 counties in Georgia. CNote partners with CDFIs like ACE in communities across America, funding loans to small businesses, providing technical assistance, and empowering local entrepreneurs like Terri-Nichelle. 

Terri-Nichelle reached out to ACE, and the CDFI was able to get the toy manufacturer the necessary financing needed to execute the Target deal. Although the larger deal was eventually underwritten by many participating institutions, ACE funded the first $500,000 to Terri-Nichelle, which allowed Brown Toy Box to secure the inventory needed to enter 1,757 Target stores. However, in addition to lending, the CDFI’s founder and CEO, Grace Fricks, became a vocal advocate for Terri-Nichelle, and it helped to bring other Atlanta partners — including the Atlanta Wealth Building Initiative, 1863 Ventures, and Invest Atlanta — to the table to provide additional funding for Brown Toy Box’s inventory rollout across the country. 

“The reason that we are where we are right now is because we were able to get the capital,” Terri-Nichelle said. “That happened because some really strong women in the investment and finance sectors really showed up for me. So many small businesses have to leave Atlanta, and these women said ‘we want to change that narrative: we don’t want entrepreneurs to have to leave this city in order to make things happen. Women-owned businesses need that type of advocacy, because you don’t usually find it.”

Target Practice for the Future

According to Terri-Nichelle, once the ball started rolling, it never stopped. With funding in one hand and Target purchase orders in the other, she set out to secure office space, forge new partnerships, and grow her team. That’s when ACE provided Terri-Nichelle with technical assistance: the CDFI advised her on hiring and it reviewed contracts for her, particularly as she built out her executive team. “I’d never hired like this before,” she said, “so they were able to use their expertise to help me think through those important things.”

Terri-Nichelle fulfilled every one of those purchase orders, and Target has been selling Brown Toy Box products in its stores and online since October 2021. However, Terri-Nichelle and her team — which includes her two oldest sons — didn’t stop there. The company has a new partnership with Lakeshore Learning, its kits are available for purchase at The Village Retail, and it’s finalizing a partnership with Microsoft that will take the Dadisi Academy crew online by September 2022. If that wasn’t enough, Terri-Nichelle is also working on a licensing deal with a major global brand. According to Terri-Nichelle, she’s projecting $3.5 million in sales in 2022, which is up from $1 million in 2021 and $220,000 in 2020. 

Unsurprisingly, Terri-Nichelle is dreaming big for Brown Toy Box’s future. She wants to turn the Dadisi Academy into an animated series and she wants her company to be a global force of play-based, culturally responsive education. “We really want to blow out any limitations that anybody has ever put on us, including those limitations that we put on ourselves,” said Terri-Nichelle. “We can change the trajectory of so many kids’ lives. My goal is for a kid to walk up to me in 15 years and say ‘I’m a chemist because of Brown Toy Box. That’s my goal, and that’s my purpose.”

Learn More

  • Brown Toy Boxan educational play-kit company that makes toys to get BIPOC kids excited about STEAM careers.
  • Access to Capital for Entrepreneurs (ACE) – ACE is an SBA Microloan Intermediary, a USDA Intermediary Relender and a certified Community Development Financial Institution (CDFI).
  • CNote – Interested in helping create another story like Terri-Nichelle’s? CNote makes it easy to invest in great CDFIs like ACE, helping you earn more while having a positive impact on businesses and communities across America.
By Community Partners, Low Income Designated Credit Union, Migration V2

Meet Kaua’i Federal Credit Union, The CDFI Investing In Its Island Community

“I never thought I would end up working in a financial institution,” says Ivory Lloyd of Kaua’i FCU. Samoan born and raised on Kauaʻi, in her college years, she worked in non-profits mainly focused on sustainability. With an undergraduate degree in political science and an international master’s degree in sustainable development and corporate social responsibility, she had an ideal background for cooperative finance, but the financial services industry was the last place she thought she would find herself. 

Ivory Lloyd, COVID Recovery Program Manager at Kaua’i Federal Credit Union

Global travel led her back to her home on the island of Kauaʻi and after becoming a mom of two boys, Ivory started a business, The Lei Collective, teaching lei making. She realized quickly that her business, which was hosting workshops on how to make lei poʻo (Hawaiian flower crowns) was really more about creating spaces for people to gather than it was about working with flowers. Her lei poʻo workshops created the opportunity for her to meet women from around the world who, like her, were mothers or entrepreneurs, looking to do something constructive but also meaningful on a personal level.

“Finding time for yourself, as a mother or female entrepreneur, is no easy task,” she admits. “I discovered that women loved attending my lei workshops because it allowed them time to be surrounded by other women, and enjoy making something beautiful for themselves.” Quickly, she realized her ʻsuper powerʻ, inspired by the flowers, was in gathering people together and weaving their talents and conversations into a whole, a process embodied in the creation of a lei. When the pandemic hit, this opportunity to foster community through the business of lei making was put on hold. The silver lining was that COVID opened up time for her to pivot, as it did for many entrepreneurs. 

Kauaʻi is one of the smallest and most remote land masses on earth. In 1992, Hurricane Iniki caused devastating damage to the island. It is in times of great adversity that Kauaʻi and its community shine the brightest. Due to the inability of large groups to meet, Kauaʻi FCU began hosting small pau hana (after hours gatherings) at their newly opened Kilauea branch. The new branch provided a space for community members and leaders to meet, connect and talk about their challenges at a time when everything was shut down. Ivory attended, with a few other community members, and it was then that her interest in community building began to take a sharper focus. For the first time, she learned the distinction between credit unions and banks. The social mission behind credit unions and the way Kauaʻi FCU ʻfeltʻ and was being led, were completely different than any other financial institution she had ever known. 

“I knew nothing about credit unions until that day, and from that day forward, when I met with Monica (Belz, CEO at Kauaʻi FCU) and her team, all I knew was that I didn’t care how or when, but that I wanted to be a part of it,” she says. 

Starting as a teller, Ivory was able to meet the members and learn the mechanics of the credit union. She began helping Kauaʻi FCU’s Community Development team with rent relief programs including a program with Aloha United Way that no other credit union on Kauaʻi was involved in. In 2021, when it was clear the pandemic was not over, Kauaʻi FCU created a new position, COVID Recovery Program Manager, with a sole focus on creating economic resiliency for Kauaʻi. Ivory jumped into the role with trademark enthusiasm and was able to bring her work as a small business owner, mother and resident of Kauaʻi into full play. “I love bringing people together and I love to connect with them,” she says. “This really translates into the work that I do now, as an advocate for small businesses within the credit union space. I figure out how we can support them (however it may be) as a financial institution.” 

As the only credit union CDFI (Community Development Financial Institution) on the island of Kauaʻi, Kaua’i FCU is building resiliency in a network of public, non-profit and private sector partnerships in a way that has never been done before.

Tackling Kauaʻi’s Biggest Challenges

In 1947 — 12 years before Hawaiʻi became a state — Kauai Territorial County Federal Credit Union was established to provide county, state, and federal government employees and their families with basic financial support, and to invest in and grow the quality of life on the island. The credit union changed its name in 1990 to Kauaʻi Government Employees Federal Credit Union, and in November 2021, simplified it to Kaua’i Federal Credit Union. As its history suggests, the credit union’s membership primarily includes government employees and first responders, however, Kaua’i Federal Credit Union serves all of Kaua’i, and everyone can be eligible to join. This is a plus, considering that locals —  from keiki (children) to kupuna (elders) — face many of the same challenges living on Kauaʻi as their ancestors did. These challenges include a lack of affordable housing, natural disasters, and over reliance on a tourism driven economy. Unsurprisingly, each of these challenges was exacerbated during the COVID-19 pandemic.

As a partner of CNote’s Impact CashTM program, Kauaʻ’i Federal Credit Union has access to low-cost capital that it invests in its community. As an MDI with CDFI certification, Kauaʻi FCU has gained access to a lifeline of US treasury funds that channel resources to undercapitalized communities and create opportunities for local businesses and generate positive social impact. It couldnʻt be more needed. 

Here are three ways that Kaua’i Federal Credit Union is leveraging CNote’s Impact CashTM dollars in its community:

1. Rental Relief. At a time when mainland billionaires are gobbling up land on Kauaʻi, many locals live paycheck to paycheck, thus making Kaua’i Federal Credit Union’s Rent Relief and Housing Stability program one of its most impactful. Thanks to CDFI funding, the credit union partnered with the county to launch its Coronavirus Rent and Utility Assistance (CRUA). To date, the credit union has deployed more than $22 million to assist over 2,500 households. The program aims to create housing security for all Kauaʻi residents, regardless of whether they’re members of the credit union or not. “This is one of our strengths as a credit union,” says Ivory. “When we see an opportunity where we can be the conduit to support our community in ways that they otherwise would not have been able to: we say yes, 100%, we are in.”

Although there’s little that Kauaʻi Federal Credit Union can do to address the high cost of living, what it can do through rent relief is ensure that income disparity doesn’t drive local residents off the island. Anecdotally, Ivory shared this story:

“Kaua’i is a small island and our communities are even smaller. The people that we are helping to get rent relief are not just names and numbers on a spreadsheet; they are our friends, our kupuna, our neighbors, and our families! Every week I get a dozen texts thanking us for helping them with their rent, or asking us to come over and help them fill out paperwork. That’s what we do, we are small but we know our community because it is us. Just the other evening, we were watching the sunset on the beach and one of the guys who we had helped get rental relief came in from surfing, ran down the beach to me and said, ʻI didn’t think this could happen.’ He was in disbelief. Because of our rental relief program, he was able to save some money and go to school to become an EMT. Ensuring that the kids who grew up on Kauaʻi are able to survive the pandemic and better themselves is one of the impacts that this rental relief program is having.”

(From left to right) Monica Belz-President and CEO, Chantal Zarbaugh-Business Development Officer, Dana Hazelton- Community Development Officer, and Ivory Lloyd- COVID Recovery Program Manager.

2. Environmental Resilience. Kaua’i has an abundance of natural beauty but more and more, the island is subject to devastating natural disasters. While most people think of firefighters, police officers, and lifeguards as first responders, Kaua’i Federal Credit Union is also a first responder. Because Ivory and her colleagues are so connected to the community, the credit union is always just a text message away from responding to the next emergency and providing assistance in whatever ways it can. “We are always trying to think about how we can best prepare ourselves to be ready for anything,” says Ivory. “It’s part of our DNA.”

For example, in March 2021, following a major landslide in an area still recovering from catastrophic flooding, Kauai Federal Credit Union’s Monica Belz and the Community Development team launched the Hawai’i Sister Society via zoom at 8:00 a.m. By 10:00 a.m, they were in boots and gear, packed up to bring a truck load of food across the Hanalei River in a dinghy boat with other community members. With road access cut off in and out of Hanalei, Ivory set up a pop-up branch on the North side of the river to offer financial services, provide rental relief and accept deposits while roads and bridges were repaired. “I’ve never seen this from a financial institution,” Ivory says, “but this is who we are. We are a really small community, and this is one of our superpowers as a credit union: we show up.” 

3. Economic Diversification. Like the rest of Hawai’i, Kauaʻi’s economy centers around tourism. When the COVID-19 pandemic grounded planes on the mainland, the island instantly lost its major revenue stream. Once this happened, Ivory says people began to realize that they needed to do things differently, including thinking about their shared economic sustainability. As the owner of a small business that primarily catered to tourists, she herself had to think about how she could pivot her business to be tied more to Kaua’i and less to those visiting it. 

Programmatically, Kaua’i Federal Credit Union is also addressing this issue. First, the credit union immersed itself in the Paycheck Protection Program (PPP), distributing loans ranging from $300 to $300,000. These forgivable loans helped to keep small businesses afloat during the worst of the pandemic so that entrepreneurs had the necessary time to make changes for the future. To date, Kaua’i Federal Credit Union has deployed $24.2M in COVID relief.

Ally and Gabe Avalon, owners of Avalon Gastropub, were recipients of a PPP loan from Kaua’i Federal Credit Union

Secondly, the credit union partnered with Common Ground Kauai, launching an incubator program to help local small businesses to create and export agriculturally based products. Thirdly, the credit union collaborated with the nonprofit Lady Entrepreneurs + Innovators of Kauai to create women-focused courses on marketing, finance, and business. “We had women who worked in the tourism industry for 20+ years,” says Ivory. “When the tourism industry shut down, a lot of people made their side gigs their main gigs, so we created these courses to give them whatever they needed to help them succeed.” 

As the pandemic continues to change everyday life, Ivory’s position as the COVID Recovery Program Manager will become more focused on creating a resilient and diverse economy so the island can thrive in the long term. Whatever this looks like – whether through rental relief, small business wrap around services, or the creation of innovative lending products for the next generation of homeowners, Kauaʻi FCU is on the front lines every day. “We know that infusing capital back into our communities to support a more cyclical economy will ensure our island and its people can thrive and become a model for other places around the world.”

Learn More:

  • Kaua’i Federal Credit Union helps the people of Kaua’i by keeping money on the island for a stronger financial future for our people. They offer their members the financial services and products that are right for them at preferable rates and at little or no cost, ensuring the wellness and wealth of future generations.
  • CNote is a women-led investment platform that empowers individuals and institutions to invest locally to further economic equality, racial justice, gender equity, and address climate change.
By CNote, Impact Investing, Impact Metrics, Migration V2

CNote’s Q2 2022 Impact Report

CNote is excited to share our Q2 2022 Impact Report.

As of June 30th, 2022 CNote achieved $303M assets on platform. Additionally, we welcomed a new Community Finance Director to the team. As we grow and reach more under-resourced communities throughout the US, we’re excited to share this progress.

In this report you will see:

  • An update on CNote and some of our new enterprise investors.
  • An impact investing trend highlight.
  • An update on CNote’s Impact Cash and fixed income solutions.
  • Partner spotlights highlighting the work mission-driven lenders have done this quarter.